Contact Us
The contact form on this page is the way to reach the Miles Between Cities Editorial Team. We read every message, and the most useful messages — by a wide margin — are corrections. If a distance on this site looks wrong to you, tell us the pair of cities, the figure we publish, the figure you believe is right, and the source you are working from, and we will check our data against it. Because every figure on the site is generated from named sources — U.S. Census Bureau Gazetteer coordinates, OpenStreetMap routing through OSRM, or our documented estimate — a good correction can be verified quickly, and if you are right, the fix flows into the pair page, both city hubs and every table that uses the figure at the next regeneration.
Questions about how a figure was produced are also welcome, though the methodology page and the guide pages answer the common ones in more detail than an email reply usually can: why the road distance exceeds the straight line, why a drive time is labelled an estimate even when the distance was measured, and why a handful of pairs carry no driving figure at all. Suggestions for additional cities or pairs are noted and considered when the index is next expanded; priority goes to pairs readers actually ask about, so a request is a genuine vote. Please do not send navigation requests for a journey in progress, reports of road closures or accidents, or anything urgent — this inbox is read on a working-days rhythm, not monitored in real time, and urgent matters belong with local services and live traffic sources.
We aim to acknowledge corrections that include a checkable source within a few working days, and to include the outcome — whether the figure changed or stood — in the reply, because a correction process that answers only when it agrees is not much of a process. If your message concerns a pair we do not yet cover, it joins the request list that shapes the next expansion of the index; if it concerns a concept rather than a figure, it may shape a future guide page as well as a reply. Either way, writing to us reaches the people who generate the data, not a general support queue, and that is deliberate: on a site whose entire value is the trustworthiness of its numbers, the inbox and the dataset belong in the same hands.
When you submit the form, your message is delivered to the editorial team's mailbox together with the name and email address you enter, which we use only to reply to you. We do not add form submissions to mailing lists, sell contact details, or use them for advertising. A short anti-spam field is built into the form; it is invisible to human visitors and should be left empty — messages submitted with it filled in are discarded automatically as automated spam. If the form is unavailable for any reason, the same advice applies to any message you send by other means: pair, figures, source, and a way to reply. We aim to answer straightforward enquiries within a few working days, and corrections are acknowledged once they have been checked, whether or not they turn out to be right.
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Sources: Coordinates: U.S. Census Bureau Gazetteer files; driving data: OpenStreetMap/OSRM — retrieved October 2026.